VOIP/Hosted Telephony

High standards of phone interoperability with a choice of handsets.

The Gamma IP network offers unrivalled quality of service, scalability and reliability.

Our user-friendly web interface provides a positive user experience.

We use the world’s leading call controller platform in Unified Communications.

Reviews
16 Reviews 5/5
VOIP/Hosted Telephony
Quote
Can we contact you in the future? Yes

Powerful hosted VoIP services

Bespoke office telephone systems

Hosted VoIP from Lake Technologies is a complete communications service for businesses that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Our hosted telephony services enable you to easily manage your environment, whilst enabling your employees to maximise their productivity. Our hosted VoIP solutions are ideal for any sized business and are highly effective in organisations that have multiple sites serving hundreds of employees. Our hosted VoIP services offer many clever features, with a particular emphasis on control and administration through the web that takes the burden away from your IT team.

Administrators can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively. With only a minimal capital outlay required, you gain a reliable and proven service, as well as a jargon-free approach to telephony and communications. Our hosted VoIP services are suitable for any business looking to improve their productivity and image with a limited cost of capital outlay. Hosted VoIP from Lake Technologies puts you in complete control of your phone system and is provided with an extensive range of call handling and management features, all operated through an easy-to-use web interface.

Premium Handsets

Providing high standards of phone interoperability with a choice of handsets from a range of top manufacturers.

Reliable and Secure

The Gamma IP network offers unrivalled quality of service, scalability and reliability and we can quickly transfer your existing phone numbers.

Easy-to-use Web Interface

Our user-friendly web interface provides a positive user experience for using the service and monitoring performance.

Call Controller Platform

We use the world’s leading call controller platform, Broadsoft, to deliver the richest user experience in Unified Communications.

What are my options

Lake Technologies offers full turnkey solutions for business phones and networks. From business phone systems, broadband, line rental, low-cost calls, mobile and Voice over IP (VoIP) – we always deliver the best service. To find out more and discuss your requirements, simply enter your details below to arrange a free consultation call.

Can we contact you in the future? Yes

We can also provide

Consultancy
Telephone Systems
Multimedia
Unified Communications
Analytics
Applications
Contact Centre
Call Recording
Integration

VoIP/Hosted Telephony
FAQ

Our hosted VoIP provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to your call history, voicemail and recorded calls, while personalised settings are quick and easy to set. IT managers benefit from powerful administrative tools, while optional call recording and Auto Attendant features improve your compliance and customer service capabilities.

Hosted VoIP puts you in complete control of your phone system and is provided with an extensive range of call handling and management features, all operated through an easy-to-use web interface. Our Hosted VoIP conveniently integrates your fixed and mobile capabilities, so you never miss a call. Callers dial one number to reach your desk phone and mobile phone simultaneously, which means you can move ongoing calls seamlessly from one phone to another without hanging up and both phones share a single voicemail box. As we host your VoIP on your behalf, you only pay for what you need on a simple per seat basis. Plus, there are no major hardware or financing costs to consider.

IP telephony provides free site-to-site calls (even across international boundaries) and cheaper call rates. When combined with our mobile services you benefit from incredibly competitive rates for calls between your fixed and mobile devices. Hosted VoIP helps you to become more efficient by enabling flexible work environments like hot-desking and home working. You also have total flexibility with the numbers you want to use. You can either keep your existing numbers, get new ones or extend your reach with local area numbers no matter where you are located. Because our Hosted VoIP is cloud-based, the service provides business continuity features that allow your organisation to carry on making and taking calls even in a crisis.

As part of our hosted telephony services, Lake Technologies provides cloud-based solutions that harness the limitless potential of Voice over Internet Protocol (VoIP) to route your calls over the internet instead of over a traditional telephone line. The benefits of hosted telephony are that you can enjoy a more cost-effective, flexible and joined up telephony service that boasts all the functionality of a traditional phone line without any of the usual hardware or headaches.

The beauty of hosted VoIP from Lake Technologies is that no matter how big or small your business we can provide the ideal telephone system for you. VoIP offers unlimited scalability, so if your small-scale start-up undergoes rapid growth or your major multinational completes a merger, you can rest assured that your IP telephone system will grow with you and your ever-changing needs. Our hosted VoIP services offer a completely stable, reliable, affordable and adaptable solution to all your telephony needs.

Our Hosted VoIP is available as a standard or premium service with a wide range of powerful features. We can even offer optional bolt-on features to enhance your experience further. Among the many benefits of hosted telephony are collaborative features like three-way calls, instant group calls and call pick up, park and transfer functions. Boost efficiency with features like last number redial, automatic call back and click-to-dial through your desktop. Monitor and re-route your calls with anonymous and selective call rejection, pre-set availability profiles and call forwarding to your voicemail.

Hosted telephony solutions enable you to provide a better customer experience with call waiting features that queue up your next call, branded on-hold messaging and diversion inhibitor functions that ensure you never miss an important call. You can also boost your flexible working credentials with home worker, call from anywhere and hot-desking settings that enable staff to replicate their setup wherever they choose to work. Meanwhile, powerful call history, authentication codes, call recording and unapproved phone checking tools aid security and fraud prevention.

Lake Technologies are your local hosted VoIP providers with experience and expertise in equal measures. With more than 26 years in the telecoms industry, we have designed and installed unbeatable telephony solutions for thousands of businesses like yours right across the North West and beyond. Our professional and approachable experts will listen to your specific requirements to devise a hosted VoIP service that maximises the efficiency and productivity of all your call-handling activities.

From premium handsets to user-friendly web interfaces, great value call packages and stable IP networks, Lake Technologies can provide everything you need to achieve your call handling ambitions. Exceptional customer service is at the heart of everything we do at Lake Technologies and we will aim to serve you the best way we can. Speak to one of our experts about our hosted telephony services today and arrange a consultation.